november, 2019

11nov1:30 pm4:30 pmBusiness Gateway Workshop - Delivering First Class Customer Service on Social Media

Event Details

A fun, and engaging workshop discussing what great ‘social customer service’ looks like.

A fun, and engaging workshop discussing what great ‘social customer service’ looks like. We’ll look at:

Examples from a variety of companies and ask if we really deliver quality customer service, or do we focus on the numbers. Do we look for opportunities to wow customers or do we just react to complaints.

Customer service is the “new marketing” – with your next customer checking to see how you supported the last one. You’ve not judged on the complaint – you’re judged on how you respond. Be remembered for all the right reasons, and learn how to deliver outstanding customer service via your social media channels.

To book a place Click here

Time

(Monday) 1:30 pm - 4:30 pm

Location

Burns House

Ayr KA7 1UT

Organizer

Lynsey Garrick01563 576481 Ingram Enterprise Centre, 30 John Finnie Street Kilmarnock KA1 1DD

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