Be part of something bigger

Learn how to use the latest AI and digital content tools to save time, improve productivity, and create better marketing content.

This hands-on course introduces participants to ChatGPT, Gemini, AnswerThePublic, Canva, and Google Sheets, showing how each tool can be used to support content planning, content creation, and marketing activities. Attendees will learn how to generate ideas, research topics people are actively searching for, create social media content, write blogs and website copy, design graphics more efficiently, and organise content plans using simple workflows.

By the end of the course, participants will have the skills and confidence to use AI and digital tools to reduce workload, improve content quality, and create more relevant content for websites, blogs, social media channels, and marketing campaigns.

To book a place, click here.

The session will also cover content planning, audience understanding, visual storytelling and practical techniques for producing content that supports your brand and marketing objectives.

In a crowded digital landscape, creating content that captures attention and connects with your audience is essential to build brand awareness and drive customer acquisition. Effective content not only communicates what your organisation does, but also reflects your values, personality and brand story.

This workshop explores how to create engaging content that resonates with your target audience across websites, social media, email marketing and digital channels. Participants will learn how to identify content opportunities, develop compelling messages, tell authentic stories and create content that builds awareness, trust and engagement.

This session will also cover content planning, audience understanding, visual storytelling and practical techniques for producing content that supports your brand and marketing objectives.

To book a place, click here.

This webinar aims to transform your attitude towards writing and help you create engaging, useful material for your website.

You’ll learn the secrets of persuasive writing, how to make writing more accessible and concise, and common structures to help get started when you’re staring at a blank screen.

Whatever business you’re in, being able to explain what you do in the written form is an essential skill and with our feedback and coaching you’ll get better at it. Whether you consider yourself good at writing or if it’s something you’ve always struggled with, you’ll find yourself both encouraged and challenged by this interactive, engaging session.

To book a place, click here.

Curious to understanding how Pinterest could help you grow your business online? Then this is for you!

A commonly used tool for those researching products and services for personal life (clothing ideas, holidays inspiration, cooking alternatives!), but how can it benefit your business? Move from being a beginner to knowing enough to gain commercial benefit from the use of Pinterest.

During this session we’ll help you better understand:

• Who is using Pinterest and what are they looking for?
• How to setup your business profile.
• Key features to use within Pinterest.
• Measuring success and engagement.

To book a place, click here.

PR today plays a much broader role in shaping how organisations are perceived by customers, stakeholders and the wider public.

Participants will learn how reputations are formed, the impact of digital channels on public perception, and practical approaches to building, managing and protecting an organisation’s positive reputation online.

Public Relations (PR) is about building, maintaining and protecting an organisation’s reputation. While traditionally associated with media relations and press coverage, PR today plays a much broader role in shaping how organisations are perceived by customers, stakeholders and the wider public.

In a digital world, reputation is increasingly influenced by online reviews, social media, search engines, websites and digital content. This session explores the relationship between PR and reputation management, highlighting why trust, credibility and visibility are critical to organisational success.

To book a place, click here.

Designed to get third sector organisations considering both what is the best structure for your third sector organisation and how once set up.

This course is designed to help third sector organisations explore and understand the different structures available to them, from charitable trusts and community interest campaigns to cooperative and social enterprises. Participants will gain an overview of the advantages and limitations of each model, including governance requirements, funding opportunities, and regulatory obligations. The course will also provide practical guidance on aligning structure with mission, values, and long-term sustainability, enabling organisations to make informed decisions that best support their goals and the communities they serve.

This session will provide an overview of:

• Types of structures.
• Third Sector Good Business Practice.
• The Responsibilities of the Trustee.
• Financial, Strategic Financial and Strategic Management Tasks.

A short and sharp session which will be practical and results-oriented. The aim will be to have each attendee to look at what they are planning and start off right and if already 4started re-examining their own organisation and start to consider the area where they have “pain points”, areas where they need to start to review and re-focus on.

To book a place, click here.

This session will also explore forthcoming changes expected later in 2026 and 2027.

This online webinar will provide an overview of the key Employment Law changes that have come into effect under the Employment Rights Act 2025, helping you understand the steps needed to keep your business compliant and legally up to date. The session will also explore forthcoming changes expected later in 2026 and 2027.

To book a place, click here.

Your existing customers are your most valuable asset, but keeping them takes more than good service. It takes consistent, confident communication.

Keep Your Customers, Grow Your Revenue.

This two-hour session gives you a practical framework for managing customer relationships over the phone, so you can reduce churn, handle difficult conversations, and turn satisfied customers into loyal ones.

What you’ll cover:

• How to open customer calls with confidence and set the right tone.
• Listening techniques that uncover what your customer actually needs.
• How to handle complaints and pushback without losing the relationship.
• Spotting the signs that a customer is at risk and what to say to keep them.
• Closing every call with a clear next step that moves things forward.

To book a place, click here.

This is the session for you if you want to learn some “quick wins for social media” to help your business stand out amongst the rest.

You probably already know that social media should be a large part of engaging with your audience and potential new customers. The question is, how does your business adopt a strategy that stands out and is engaging and effective?

Social Media for business serves two purposes:

• It engages your audience.
• It attracts new business.

In this workshop you will explore using free mobile tools, easy to use, that will help your business stand out and serve these two purposes.

Topics covered:

• Making Graphics that pop!
• Design Hacks.
• Free Apps to make your life easier.

At the end of this workshop you’ll have up-to-date information and tools to help you utilise your social platforms to their fullest potential.

To book a place, click here.