Events at this location

Harness the power of TikTok for your business and learn practical techniques to create engaging content and grow your audience.

TikTok isn’t just for dance trends and lip-synching videos; it offers a fantastic opportunity to engage with your customers and increase your business’s online reach. In this hands-on workshop, learn how to create bitesize video content for more effective business communication on one of the most popular social media platforms.

We will cover:

• How to optimize your TikTok account for the best results with video.
• How to discover and leverage the latest trends on TikTok.
• Ideas for creating content that entertains, inspires, or educates your audience, with plenty of examples given.
• How to increase engagement and reach by focusing on structure, duration, titles, and understanding the algorithm.
• The best equipment, apps, and workflow to create bitesize vertical videos for TikTok.

Join us for this interactive workshop and leave with practical skills and knowledge to boost your business’s presence on TikTok.

To book a place, click here.

Both start up and growing business will require a business plan for getting a loan, grant or just to consider the direction they wish to go in.

This workshop will:

• Provide a structure for a Business Plan.
• Review each section of what should be included within the Business Plan.
• Understand when and how to use a business plan.
• To understand cash flow within the business planning process.

To book a place, click here.

In this webinar we will provide an overview of the legal obligations business owners have when they employ people.

We will look at the following in detail:

• Who is covered by employment law.
• What should be included in your contracts of employment.
• The HR policies you should have in place.
• Employee entitlements in pay, working hours and other benefits.
• Best Practice in managing legal risks associated with employment law.

To book a place, click here.

Your business is judged on what customers see and how they feel when they visit you online. This session will help you ensure their first impression is a good one.

You will learn how to:

• Audit your business across key web and social media channels and build an action plan to improve how you come across.
• Understand what makes your business special and develop key messages to get this across.
• Recognise what makes a successful website and how to improve yours.
• Consider different audiences and customer journeys so that your business is found whether they’re conducting Google searches, using apps or hearing about you via word of mouth.
• Explore the role of AI in the future of online marketing and what you can do now to take advantage of it.

To book a place, click here.

In this session we will look at how you set performance standards, put development plans in place, monitor performance and we will also provide some helpful tips on how to effectively deliver feedback.

One of the most common challenges in people management is supporting and managing performance of your team. To get the best performance from your team it is essential that they are clear on what they are expected to deliver, they are given the training to become competent, and they are given feedback on how they are getting on.

The process sounds simple but in many cases it does not work effectively. In this session we will explore the process and the skills required to make this work. We will break down the performance cycle and explore what people managers should be doing at each stage. We will specifically focus on:

• How to set performance standards which match your business objectives.
• The importance of monitoring performance and how to get results from this.
• The importance of giving structure and meaningful feedback.
• How to put effective development plans in place.
• How to manage underperformance.

This session will give you practical information and a framework to help you implement effective performance management in your organisations.

To book a place, click here.

The emphasis in this session will be on planning ahead to ensure you make decisions at the best time for your situation and comply with your obligations to HMRC and (if applicable) Companies House.

Planning ahead well in advance of your Financial Year End helps to ensure you are prepared for your statutory obligations as a business owner. It also helps you to take the right financial decisions at the right time. We’ll cover key decisions, and essential steps needed to take to plan for success.

We will cover:

Understanding Financial Year End deadlines and obligations for:

• Sole-traders/partnerships.
• Limited companies.
• Understand the difference between ‘cash accounting’ and ‘accrual accounting’.
• Know the documents you will require to complete accurately.
• Consider the need to take professional advice.
• Discuss the need to set financial goals for the new year ahead, update your Business Plan, set targets and monitor performance etc.
• Tips for improve cash flow in the year ahead.

After this training session you will understand the steps to take to ensure you and your business are prepared in advance for end of Financial Year.

To book a place, click here.

This session starts with the ‘close’ and how to achieve it – easy to understand techniques that are well proven and are straightforward to use and then goes on to look at the complete sales process.

The ability to close a sale is a really important skill to have in any business, particularly when you engage with customers face to face, online or in the written word. This session gives you a straightforward process to close more deals. It will open your mind up to lots of different ideas to try out and practice.

You will learn:

• Sales Ladder Structure.
• Buying Signals – how to spot.
• Great closing techniques to get commitment – real examples to try out.
• The use of silence as a sales technique.
• Overcoming objections and negotiating techniques.
• Link selling, up selling.
• Features, Benefits, Proof – why customers should buy from you.
• Sales Conversations – what to say and what not to say.
• Asking questions and listening initial behaviours.
• The sales/marketing cycle.
• Research for Selling – knowing what your product/service can do vis a vis the competition.
• Planning – Sourcing leads.
• Effective use of social, telephone and email.
• How to make appointments.
• Getting past the ‘gatekeeper’ when making appointments.

Outcome – More sales and increased confidence when selling your services and products.

To book a place, click here.

Discover how to generate free coverage in newspapers and on radio and television along with a look at other valuable PR tools to help raise your profile.

This workshop is led by former broadcaster and journalist Colin Kelly. He will show you how to identify and develop the most interesting stories within your business and then use them to achieve free, positive coverage in the mainstream media.

Topics covered include:

• How the media works and how it can help small businesses.
• What makes an interesting story?
• How to define your key messages.
• Speak about your business with confidence.
• Improve your television and radio interview skills.
• Take control and make sure you’re not misquoted.
• Write press releases that get used by the media.
• Build a ‘media friendly’ strategy for your business.

To book a place, click here.

A good business reputation is important for potential consumers since it indicates trustworthiness and honesty. Customers are more likely to revisit and recommend you to others.

How to build a positive reputation, particularly if you are at the early stages of your business life. During our webinar we will help you:

• Understand what makes positive reputational content, and how you can build your own positive reputation (for either yourself or your brand).
• Be aware of the necessity and benefits of trusted and reputable online marketing content.
• Receive tips on gathering reviews, and how best to respond to reviews, both positive and negative.

To book a place, click here.

This session will help you to understand the important steps required to plan for the launch of your new business.

This session will help you to understand the important steps required to plan for the launch of your new business. It will help you to identify the requirements of your potential customers, the research that will carry out, and the resources you will need to get your business launched.

Launching a new business requires a deep understanding of who your customers will be, and why they would buy from you. To help you increase your potential for success, we’ll help you to understand how to research your market, assess your competitors and develop a compelling marketing plan. We’ll also cover key decisions, and essential steps needed to take to plan for success.

We will cover:

• The importance of fully understanding your target market.
• The need to identify your potential customers and their needs/desires.
• How to assess your competitors, and find ways to be different.
• The role of marketing in a successful business.
• An introduction to the main business formats.
• A basic overview of hey tools to manage your business finance.
• The importance of understanding how much funding you’ll require to get started.
• Why a viable plan is essential, and how you can start planning.

Workshop outcomes:

After this training session, you will understand the information that you’ll need to find out to launch your unique new business, and then the next steps to take to plan ahead.

To book a place, click here.

This webinar will give you 30 uncomplicated, effective steps that you can do yourself for free that will help strengthen your digital presence.

This workshop will be broken down into 3 sections:

• Making sure you understand what you’re doing and why.
• Helping you gain control and organise your assets.
• Be confident in knowing not only what content you should be producing, but where you should post it to be of most help to your customers and potential customers.

You will leave feeling motivated and with a sense of purpose. Confident that even if you don’t complete all 30 steps you are doing something constructive to help your business during this time.

To book a place, click here.

Discover what hiring will look like in 2026. This webinar will explore the essentials of HR, including hiring, interviewing, payroll, pensions, contracts and remote working.

One of the scariest things you can do as a business is take on staff – from hiring, interviewing, payroll, pensions, contracts, remote working and more, it is a minefield for the business owner.

This webinar will allow you to have the key information in your possession to take on staff and manage your team.

Topics covered:

• Recruiting, managing and retaining staff.
• Attracting and recruiting the best and right people for our business.
• Our obligations as employers.
• Managing people to stay with us.
• Moving on.
• Dismissal.
• Restructure/Redundancy

We will also look at:

• How in the current climate you can manage staff and teams in a remote environment, considering their productivity, efficiency, and the issues of home working.
• How you can best manage staff to ensure productivity is kept and mental health is supported.
• The impact of companies who may be considering restructuring and therefore redundancy for the first time and how that can be managed.

To book a place, click here.

This webinar aims to transform your attitude towards writing and help you create engaging, useful material for your website.

You’ll learn the secrets of persuasive writing, how to make writing more accessible and concise, and common structures to help get started when you’re staring at a blank screen.

Whatever business you’re in, being able to explain what you do in the written form is an essential skill and with our feedback and coaching you’ll get better at it. Whether you consider yourself good at writing or if it’s something you’ve always struggled with, you’ll find yourself both encouraged and challenged by this interactive, engaging session.

To book a place, click here.

Designed for businesses who want more visibility on Google without getting lost in technical jargon. We’ll break down the key things search engines actually care about.

You’ll learn:

• The most common reasons business websites struggle to rank.
• Simple on-page improvements that make a real difference.
• How to optimise pages for the searches your customers are making.
• What to prioritise first when time and budget are limited.

You’ll leave with clear, practical actions you can apply to your own website straight away.

To book a place, click here.

This webinar aims to help you understand the process of employing people. It will also deal with legal obligations and point you in the direction of further assistance.

This webinar will examine:

• Preliminary steps such as job descriptions and salary.
• Recruiting new staff.
• How to confirm a job offer.
• Registering as an employer with HMRC.
• Your obligations when an employee starts work.
• Health and safety legislation and employers’ liability insurance.
• Managing staff performance.

By the end of the workshop you will have a structured plan for taking on staff.

To book a place, click here.

Can your business go the distance? This session covers all the bases to determine if your growth strategy is up to scratch and that you have all you need in place to implement it.

In this session we will work on developing a business fitness training plan introducing a unique way to enhance the way you approach growing your business. Using practical methods proven to enhance sportspeople across many disciplines, we will create an all-round strategy.

The components of boxing fitness can be adapted and applied to many other objectives of people who may be trying to reach new heights. Growing your business involves idea generation, validation, strengths, mindfulness, co-ordination. So let’s put our minds through the training process and find out if our businesses can go the distance!

We will cover:

Round 1: Identifying where your strength comes from, building on that strength to create a strong platform.

Round 2: The desire to grow, understanding what our goals and objectives are, what does growth look like for us?

Round 3: Strong Legs, knowing where our strength comes from, we can work on increasing that strength to use when we really need to.

Round 4: Strong core, as well as our strong legs we need to make sure the core of our business is as strong, keeping it working for us all the time while we make important decisions.

Round 5: Delivering that power punch! Understanding when to make your move and how, working around issues and obstacles that are presented to you.

Round 6: Knockout: Closing the deal, let’s dance around our opponents and celebrate with the knowledge we know as much if not more about how we keep on delivering those knockout punches.

To book a place, click here.

Email marketing is one of the best ways to engage with and nurture your audience. This webinar will help anyone currently using email marketing to boost the success of their email campaigns.

Connecting with your audience through effective email marketing campaigns is a great way to improve your marketing strategy and boost sales. In this webinar, we’ll explore what makes an email campaign effective and ensure you are able to:

• Segment your audiences and target them effectively.
• Create a quality marketing email and measure its effectiveness.
• Identify the most suitable platforms and tools for email marketing. campaigns, including different paid-for account levels.
• Identify the different components of a successful email campaign, including design, HTML v text and other formats.
• Use reporting and key metrics to make sure your campaigns are successful.
• Be compliant with legal requirements relating to email communications.

To book a place, click here.

Use AI-powered tools to edit clear, polished videos quickly and confidently.

Editing video can feel slow and complex, especially when you already have a full workload. Descript uses AI to simplify every step, letting you edit video by working with text instead of timelines.

In this practical session, you’ll learn how to use Descript’s AI tools to:

● Edit video by editing text – use AI transcription to cut sentences, remove mistakes, and tighten your message with simple text edits.

● Clean up audio with AI – reduce background noise and sharpen clarity using Studio Sound.

● Remove filler words and hesitations automatically for smoother, more confident delivery.

● Generate instant captions and on-screen text for better accessibility and engagement.

● Create short social clips using AI-powered highlights, markers, and reframing tools.

● Export polished videos ready for your website, social media, and email campaigns.

The session includes live demonstrations and guided practice so you can build confidence using AI in your editing workflow. By the end, you’ll know how to turn raw footage into clear, professional videos using simple, powerful AI tools.

To book a place, click here.

Learn how to speak with confidence and conviction about your business. Establish your key messages, capture the attention of your audience and convert them to your point of view.

This webinar will give you tips on how to present your business in the best light, whether in front of an audience, at an event, pitching for investment or fine-tuning for networking events.

Using various interactive techniques and examples, you will leave with confidence to represent your business vision, goals and ‘call to action’ in any environment to help promote your product or service.

To book a place, click here.

In this session we’ll cut through the noise and explain how Meta ads actually work, what to avoid, and how to approach paid social without wasting money.

This course introduces business owners to using Facebook and Instagram ads to generate traffic, leads and sales in a predictable way.

You’ll learn:

• How Meta ads fit into a simple sales funnel.
• Why you should stop boosting posts and run proper ads.
• What types of ads work best for small and local businesses.
• How to get started with confidence, even on a small budget.

To book a place, click here.

Are you running a marketing campaign, or publishing unrelated and sometimes random content?

A cohesive marketing campaign helps drive brand awareness, aids marketing memorability and ultimately drives sales.

During this webinar we will help you:

• Understand the benefits of running a marketing campaign.
• Learn how to create a marketing campaign.
• Ensure brand and product/service recognition.

As well as an appreciation of the benefit of this tactic, versus the use of daily social interaction on social media platforms.

To book a place, click here.