This session starts with the ‘close’ and how to achieve it – easy to understand techniques that are well proven and are straightforward to use and then goes on to look at the complete sales process.

The ability to close a sale is a really important skill to have in any business, particularly when you engage with customers face to face, online or in the written word. This session gives you a straightforward process to close more deals. It will open your mind up to lots of different ideas to try out and practice.

You will learn:

• Sales Ladder Structure.
• Buying Signals – how to spot.
• Great closing techniques to get commitment – real examples to try out.
• The use of silence as a sales technique.
• Overcoming objections and negotiating techniques.
• Link selling, up selling.
• Features, Benefits, Proof – why customers should buy from you.
• Sales Conversations – what to say and what not to say.
• Asking questions and listening initial behaviours.
• The sales/marketing cycle.
• Research for Selling – knowing what your product/service can do vis a vis the competition.
• Planning – Sourcing leads.
• Effective use of social, telephone and email.
• How to make appointments.
• Getting past the ‘gatekeeper’ when making appointments.

Outcome – More sales and increased confidence when selling your services and products.

To book a place, click here.