Gain and advantage in te changing retail landscape. With many puling out of high streets and the internet share of the market increasing, how does the small business compet and take advantage?

The pace of change in retail has been fast in the last 10 years. We will look at wht is driving this and the real facts and ways to work together to entice customers to our businesses and towns. We will also look at the importance of:

•  Getting an experience and how to develop a brand
• The USP#s of your product/service in ensuring return custom
• Having a strategy and pan for not only your business but the local area

We will look at the statistics for retail tell and what tell us and what opportunities this gives to the independent retailer and the service sector, what things are important to the customers today and how to design your business around this. The course will informs and time to discuss ideas and opinions and ideas for you to do back to your business and develop.

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